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When you provide us with information through this UK website,
www.labseriesformen.co.uk (“Lab Series UK Site” or “this Site”),
we respect your privacy. It is important for you to understand
what information we collect about you during your visit and what
we do with that information. Your visit to this Site is subject
to this Privacy Policy and our Terms and Conditions. Please note
that this Privacy Policy governs only information provided to
Lab Series Online UK. It does not govern any other information
or communications that may reference Lab Series, e.g.,
communications from Lab Series counters located within brick and
mortar retail stores. If you visit one of our other regional
websites, e.g., LabSeries.com, you are subject to the privacy
policy applicable for that website and we suggest that you
consult such privacy policy.
1. Information Collection
We do not collect personally identifiable information about you,
except when you provide it to us directly or through a third
party. For example, if you decide to complete a user registration
form, complete an online survey or make a purchase, you may be
asked to provide certain information such as your contact
information (name, email address, mailing address and telephone
number), birthday, gender and product and/or cosmetic concerns,
and the brands and products you use.
Sensitive information is not generally sought through this Lab
Series UK Site. Sensitive information includes data relating to:
race or ethnic origin; political opinions; religious or other
similar beliefs; physical or mental health. If you do provide
sensitive information, by providing that information you
explicitly consent to us using it in accordance with this
Privacy Policy.
If you would prefer that we not collect any personally
identifiable information from you, please do not provide us with
any such information. Please note that if you do not wish to
provide any personal information, you will not be able to make
purchases on this Site.
To protect your personal information, users registering at this
Site must also enter a user name and password.
Prior to your submission of your personally identifiable
information to this Lab Series UK Site, you will be asked
whether you consent to the processing and transfer of your
personal information in accordance with this Privacy Policy.
If you consent, you will be able to submit your information to
this Lab Series UK Site.
2. Use of Personally Identifiable Information
We strive to provide you with a full range of personalized
skincare and cosmetic products and services designed to meet
your unique cosmetic needs. In order to provide you with this
level of service, we may use your personal information in the
manner described below:
a. Communications to Serve You
If you have elected to provide us with your contact information,
e.g., by registering at the Lab Series UK Site, emailing our
Customer Service department or placing an order, we may provide
you with service related announcements concerning the Lab Series
UK Site or contact you regarding your customer service requests
or your order. For example, all registered users will receive a
welcoming email to confirm their registration. We may also
contact you to respond to product questions or concerns that
you may express. These types of communications are necessary
to serve you, respond to your concerns and to provide the high
level of customer service that we offer our customers.
b. Opt-In Communications
In addition to the essential service related announcements
that we will send you as described in Section 2(a) above,
if you opt-in during the Lab Series UK Site registration
process or at other times when you submit personally
identifiable information, the information you provide may be
used to create and deliver to you our newsletters, surveys
or other communications containing product and event information,
cosmetics tips or promotions (“Opt-In Communications”). For
example, we may look at what you have previously ordered in
an attempt to tell you about promotions that will be of
particular interest to you. If you prefer not to receive such
Opt-In Communications, please do not opt-in to receive these
communications. If you do opt-in and later decide that you
would no longer like to receive these communications,
see Section 14 (Choice/Opt-Out) below.
3. Use of Personally Identifiable Information by Group Companies
We may share your personally identifiable information with our
affiliates and other divisions our company that distribute and
market Lab Series products (the "Group Companies"). Group Companies
may use this information in accordance with this Privacy Policy.
See also Section 6.
4. No Disclosure of Personally Identifiable Information for Third Party Marketing Without Your Consent
We will not provide your personally identifiable information
to third parties for their use in marketing their products or
services to you without your consent.
5. Disclosure of Personally Identifiable Information
a. Fraud Protection and Compliance with Law
We may disclose any information, including personally
identifiable information, we deem necessary, in our sole
discretion, to comply with any applicable law, regulation,
legal process or governmental request. We may also exchange
information, including personally identifiable information,
with other companies and organizations for credit fraud
protection and risk reduction.
b. Service Providers
We may retain other companies and individuals to perform
functions consistent with our Privacy Policy on our behalf.
Examples include customer support specialists, webhosting
companies, credit card processing companies, fulfillment
companies (e.g., companies that fill product orders or
coordinate mailings), data analysis firms and email service
providers. Such third parties may be provided with access to
personally identifiable information needed to perform their
functions, but may not use such information for any other
purpose. See also Section 6. Please note that any service
providers which may be named in this Privacy Policy for your
convenience.
c. Special Events
If you elect to participate in any promotions, sweepstakes,
surveys, questionnaires or other events during your visit to our
Lab Series UK Site, the rules or terms and conditions for those
events may indicate that your personally identifiable information
will be shared with third parties. By choosing to participate and
submitting your personally identifiable information with respect
to such events, you consent to disclosure of your personally
identifiable information to such third parties. This Site is not
responsible for and disclaims all liability for any use of the
information you choose to provide to such third parties.
d. Business Transfers
As we continue to develop our business, we might sell certain
of our assets. In such transactions, user information, including
personally identifiable information, generally is one of the
transferred business assets, and by submitting your personal
information on the Site you agree that your data may be transferred
to such parties in these circumstances.
6. Transfer of Data to Other Countries
The Group Companies and third parties referenced in Sections 3 and 5 who will receive your information only for the purposes set forth in this Privacy Policy, the third parties with whom you direct us to share your information referenced in Section 4 and the databases in which your personally identifiable information may be stored may be located both inside and outside the United States (“US”) and the European Union ("EU"). By providing personally identifiable information to this Lab Series UK Site, you acknowledge and accept that the Group Company or third party which receives your personally identifiable information may be located within a state or country which does not guarantee the same level of protection for personally identifiable information as the one in which you reside.
7. Cookies, IP Addresses, Pixel Tags & Tracking Technology
A cookie is a piece of data that enables us to track and target your preferences. We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience and your use of our Lab Series UK Site. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or “session” cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Lab Series UK Site, but you may be limited in the use of some of the features.
We may also use IP addresses to analyze trends, administer the Lab Series UK Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
When you visit this Lab Series UK Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Lab Series UK Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.
Some of our other business partners and service providers may also use cookies on their sites. For example, you may have clicked through to our Site from one of their sites. We have no access to, or control over, these cookies and do not accept any responsibility for such third party cookies. Please refer to the privacy policies posted on the applicable third party website to understand the third party's use of cookies and your options relating to those cookies.
8. Use of Aggregate Information
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing products and marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners. See also Section 6.
9. Children under 12
If you are under 12 years of age, you may browse our Site. However, you may not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed for children and we do not knowingly collect personally identifiable information from any children under 12. If you are between 12 and 16 and you have any questions or concerns about this Site, please seek guidance from a parent or a responsible adult.
10. Links
This Lab Series UK Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Lab Series UK Site. We encourage you to read the privacy policies of other websites you link to from our Lab Series UK Site or otherwise visit.
11. Security
We implement various security measures in accordance with industry standards to protect the security of your personal information. Your personal information will be stored at facilities located across the world and not necessarily within the EU. See also Section 6. If you have any questions about security at the Lab Series UK Site, you can email us by clicking here.
12. Accuracy of and Updating Your Information
We will take reasonable steps to create an accurate record of any personal information you have submitted through this Site. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information.
You are responsible for keeping your information on file with us up to date. You may review and change the personally identifiable information you provide to us at any time by emailing us at: expertls@labseriesformen.co.uk.
13. Choice/Opt-Out
You may opt out of receiving future Opt-In communications when you register at this Site or otherwise provide your contact information to us. You may change your preferences at any time by clicking here or clicking the "unsubscribe" link at the bottom of each Opt-In Communication e-mail you receive. Please note that this opt-out only applies to Lab Series UK Site Opt-in Communications and does not apply to communications to serve you (described in Section 2(a) of this Privacy Policy) or to other communications, which may reference Lab Series, e.g., from a retail store.
14. Data Controller
The information you provide to use will be managed by Data Controller, Estee Lauder Cosmetics Limited, Constellation House, 3 Kites Croft Business Park, Warsash Road, Fareham, PO14 4LF.
15. Notification of Changes
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.
16. Comments
We have taken great measures to ensure that your visit to our Lab Series UK Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at expertls@labseriesformen.co.uk
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